Cookies policy

Cookies policy

This is the cookies policy for www.aeriaapartments.com, operated by Q Apartments (UK) Ltd trading as Aeria Apartments, 153 Wandsworth Road, London SW8 2GB.

Our website is not intended for children and we do not knowingly collect data relating to children.  Therefore our website should not be used by anyone under the age of 18.

When you visit our website, some browsing-related information on your device (computer, smartphone, tablet etc.) is likely to be recorded in files called "cookies" and stored on your device.

Cookies distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We also use other tracking technologies like web beacons (sometimes called “tracking beacons” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our website or opened an email that we have sent them.

You can find more information about cookies at AboutCookies.org and AllAboutCookies.org.

Q Apartments (UK) Ltd t/a Aeria Apartments may update this cookies policy at any time.  Please visit this page regularly to keep up to date.

 

What are the different types of cookies?

These are the types of cookies that may be used on our website.

  • Strictly necessary cookies: these cookies are essential in order to browse our website and use all of its features. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping cart. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website.
  • Performance cookies: these cookies help us improve a user's experience by helping us understand how they use our website (most frequently visited pages, applications used etc.).
  • Functionality cookies: these are used to recognise you when you return to your website and are used in order to make browsing easier, for example these cookies:
  • store certain user preferences (language, username, country etc.);
  • store some of the information that you fill in on our online forms to help us personalize your subsequent visits to our website;
  • put security measures in place (for example asking you to reconnect to a page or service after a certain amount of time has elapsed);
  • Targeting/advertising cookies: these cookies record your visit to our website, the pages you have visited and the links you have followed. This enables the user to receive targeted advertisements based on their interests, and also for us to limit the number of times that the advertisements appear. We may also share this information with third parties for this purpose so that they can serve you with relevant advertising on their websites.
  • Analytical cookies. These allow us to recognise and count the number of times you visit our website and your use of the different services that we provide (sections and content viewed, links), with the aim of improving their relevance and usability;
  • Affiliate cookies: these cookies enable third parties ("affiliates") that publish marketing campaigns on their websites to be paid on behalf of the "web merchant";
  • Cookies from social networks: these third-party cookies let you communicate the content of our site to others, as well as your opinion in relation to our site. This is the case with the "Share" and "Like" buttons on "Facebook," "Twitter," "LinkedIn," “Instagram” etc.

Cookies on our website

Cookies placed by us

Cookies placed by us on our website are limited to our website only and are not designed to follow you when traveling on the internet after leaving our website. We track the usage of our website in order to better meet your needs and to help make it easier for you to find information in the future.

You can choose which analytical, functionality and targeting cookies we can set and you can also choose to "Reject All" cookies in the cookie banner. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our website.

Web Beacons
We also may use pixel tags, sometimes called web beacons, to count how many people visit certain web pages. Information collected from invisible pixels is used and reported in the aggregate and does not contain personally identifiable information. We may use this information to improve marketing programs and content.

We and our email service provider also use pixel tags to:
• Track customer response to our advertisements and website content;
• Determine your ability to receive HTML-based email messages.

Our email service provider includes a pixel tag, which they refer to as a coded sensor in all of the HTML-based messages sent on our behalf. The sensor activates when the email message is opened and flags the email address of the user as one that is capable of receiving HTML-based email messages. This capability helps our service provider to send the email in a format you can read. The sensor does not collect or use any other information. If you cannot receive HTML, you will not receive a functioning sensor.  This enables us to:
• Know how many users open an email and allow our service provider to compile aggregated statistics about an email campaign for us; and
• Allow us to better target interactive advertising, enhance customer support and website usability, and provide offers and promotions that we believe would be of interest to you.

Except for strictly necessary cookies, all cookies and web beacons will expire after a period.

You can find more information about the individual cookies and web beacons we use and the purposes for which we use them in the table below:

Essential website cookies: 
These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.
Name: csrf_token
Purpose: Protects against hacking and malicious actors.
Provider: aeriaapartments.com
Service: Django View Service Privacy Policy
Type: http_cookie
Expires in: 29 days
Name: TERMLY_APl_CACHE
Purpose: Used to store visitor's consent result in order to improve performance of the consent banner.
Provider: aeriaapartments.com
Service: Termly View Service Privacy Policy
Type: html_local_storage
Expires in: 1 year
Analytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.
Name: _ga
Purpose: Records a particular ID used to come up with data about website usage by the user
Provider: .aeriaapartments.com
Service: Google Analytics View Service Privacy Policy
Type: http_cookie
Expires in: 1 year 1 month 4 days
Name: _ga_#
Purpose: Used to distinguish individual users by means of design ation of a randomly generated number as client identifier, which allows calculation of visits and sessions
Provider: .aeriaapartments.com
Service: Google Analytics View Service Privacy Policy
Type: http_cookie
Expires in: 1 year 1 month 4 days
Unclassified cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.
Name: _ga
Purpose: Records a particular ID used to come up with data about website usage by the user
Provider: .aeriaapartments.com
Service: Google Analytics View Service Privacy Policy
Type: http_cookie
Expires in: 1 year 1 month 4 days

 

Cookies placed on our website by advertisers

Our website may use a reputable third party to present or serve the advertisements that you may see whilst browsing. These third-party ad servers may use cookies, web beacons, clear gifs or similar technologies to help present such advertisements, and to help measure and research the advertisements' effectiveness. These third party cookies are likely to be analytical cookies, performance cookies or targeting cookies.

While these cookies are used on our website, we do not control the use of these technologies by these third-parties ad servers and their use is subject to their own privacy and cookies policies and is not covered by our privacy and cookies policies.  We do not accept any liability arising out of the actions of these third parties.

Cookies from social networks
Social networks, which offer buttons like the "Share" and "Like" buttons on "Facebook," "Twitter," "LinkedIn," “Instagram”  etc., can identify you by these buttons, even if you did not click on one of them when you visited our site. Indeed, some social network cookies allow the social network concerned to follow your navigation on our site whenever your social network account is activated on your device when at the same time, you are on our site.

We have no control over the procedures social networks use to collect information about your navigation on our site. Please read these social networks privacy policies regarding personal data. These should allow you to exercise certain privacy options with these social networks, in particular by adjusting your user accounts for each of these networks.

Co-branded web pages and third-party service providers
Portions of our website are operated by third-party service providers ("Providers"). Providers may place cookies on your computer in order to store information or store your account login. Our agreement with these Providers requires the information to be kept confidential and disclosed only to Provider employees who require such access in the course of their assigned duties. We may change the Provider from time to time and will transfer stored information to the new providers subject to similar restrictions.

Switching off cookies

If you would prefer not to have the benefits of cookies, your internet browser or other third party software on your workstation can be adjusted to treat cookies in different ways. Depending upon the type of browser you are using, you may be able to configure your browser so that:

  • you are prompted to accept or reject cookies on a site-by-site basis; or
  • you may be able to prevent your browser from accepting any cookies at all.

You should refer to the supplier or manufacturer of your web browser for specific details about cookie security. However, you should also understand that rejecting cookies might affect your ability to perform certain transactions on our website and our ability to recognize your browser from one visit to the next.

Contact us

If you have any questions or concerns about our use of cookies, please send us an email at hello@aeriaapartments.com